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Safety, Communication, Customer Service, and Respectful Workplace training.
Customer Experience Leadership for Scaling Startups and Small Business
Customer Experience Leadership for Scaling Startups and Small Business
Helping Small Businesses and Startups scale their CX operations while staying lean, with fast actionable solutions from broken workflow fixes to team onboarding and CX tooling.
Empowered Startup Services:
Fractional Head of CS
Fractional Head of CS
Fix broken CS workflows
Streamline onboarding for new hires
Define KPIs & reporting structure
CS Knowledge Base
CS Knowledge Base
Set up Team communication
Resource Library
Templates
CS Processes
CS Processes
SOPs
Response scripts
Escalation flowcharts
Hiring guides
CS Performance
CS Performance
Audit CS Performance
Voice of Customer Frameworks
Automations
AI Assistance
Questions?
Questions?
Give us a call at 503-764-5013
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